Privacy Policy

Information We Obtain 

We obtain personal information about you in various ways, such as when you visit our website or use our mobile app (collectively, the “Services”). We also may obtain personal information about you offline, such as when you call us or visit a golf course or facility owned or operated by Arcis Golf (“Partner Owned and/or Operated Course”). The types of personal information we may obtain include:

• Contact information, such as name, telephone number and postal and email address;

• Account information, such as login information, account preferences and other account details;
• Payment information, including name, billing and delivery address, and payment card details;
• Demographic information, such as gender and date of birth;
• Location information, including precise geolocation data in certain circumstances;
• Information about your visits to our golf courses, other facilities or Partner Owned and/or Operated Courses;
• Information about your usage of our Services, such as your contact with us, your ordering history, past purchases, courses played, and golf tee times scheduled;
• User generated content that you publicly upload or post to our Services, such as comments, reviews of golf courses played, golf scores, preferred brands of clubs and other equipment, messages, images, videos, text, or other publicly posted material that may be viewed by others;
• Information about your group memberships or affiliations, such as information about golf handicaps or about your participation in golf leagues, clubs or tournaments;
• Social media information, such as your social media handle; and
• Other information you choose to provide, such as through emails or other communications, customer support interactions, social media pages, surveys, registrations and sign-up forms.

When you use our Services or open our emails, we may obtain certain information by automated means, such as cookies, pixel tags, server or device logs and other technologies. A “cookie” is a text file that websites send to a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “pixel tag” (also known as a web beacon), which is a type of technology that is often used in combination with cookies, is placed on a website or within an email to track certain activity, such as views of a website or when an email is opened.   The information we collect in this manner on our Services may include your device IP address, unique device identifier, web browser characteristics, device characteristics, operating system, language preferences, referring URLs, clickstream data, and dates and times of website visits.  The information we collect in this manner on our mobile app may include the device type used, mobile operating system, device identifier and similar unique identifiers, device settings and configurations, IP address, WiFi network identifier and signal, battery and signal strength, diagnostic and other performance data, usage statistics, referring emails and web addresses, dates and times of usage, actions taken on the app, and other information regarding use of the mobile app.  In addition, we may collect your device’s geolocation information through GPS, Bluetooth, WiFi signals and other technologies.  Your device’s operating platform may provide you with a notification when the app attempts to collect your precise geolocation.  If you decline to allow the mobile app to collect your precise geolocation, you may not be able to use all of the mobile app’s features or the offers available through the app.

We may use these automated technologies on the Services to collect information about your device, browsing actions and usage patterns.  These technologies help us:

• remember your information so you do not have to re-enter it;
• track and understand how you use and interact with the Services;
• tailor the Services around your preferences;
• measure the usability of the Services and the effectiveness of our communications;
• authenticate your identity, protect against fraud and provide our products and services; and
• otherwise manage and enhance our products and services, and help ensure they are working properly.

Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.  Without these technologies, however, you may not be able to use all of the features of the Services.

Our Services are not designed to respond to “do not track” signals.